Having a pet insurance policy is a great way to ensure your furry friend gets the care they need when they're sick or injured. If you decide to cancel your policy, you'll need to know the right way to do so.
Cancel Your Coverage
To cancel your pets best insurance, visit the company's website and submit a cancellation form with a reason for cancelling your plan. Once you have provided this information to the company, it will cancel your insurance plan.
Cancel your coverage before waiting period ends
Most pet insurance policies have waiting periods which begin immediately after the effective date. These waiting times are meant to stop owners from submitting claims for their pets if they haven't been diagnosed with the health conditions covered by insurance.
Most states have a waiting period of six months for cruciate ligament problems.
In addition, some insurance providers have waiting periods for certain ailments such as hereditary conditions or congenital conditions. You can waive these waiting times if your vet determines that the dog or cat is not at risk of a pre-existing illness.
There are no age restrictions
Pets Best policies do not include an age restriction, so your dog or cat can be covered as soon they are 7 weeks old. You can also try a policy for 30 days before you decide.
Customer Service
Customer service is one of the most common complaints that we hear from many pet insurance providers. Pets Best is one of the few pet insurance companies that offers live chat, a feature which allows it to better address customer needs. This can help to reduce the number or complaints of customers abandoning websites and increase online conversions.
The company has also developed a number features that will make it easier for owners of pets to use their pet insurance. There are also veterinary pay direct and a portal for members that allows them to easily track their claims, deductibles, reimbursements and more.
Vet Direct Pay
Pets Best offers a unique veterinary direct-pay program. It allows you, unlike other pet insurance providers, to directly reimburse the veterinarian for the services they provide to your pet. Using this feature can help you save money by removing the need to pay the bill yourself and wait for reimbursement.
You Reimbursement amount
You can choose an annual benefit amount, a deductible for each year and the percentage of a vet bill you will receive back every time you file a claims. You can track your claim through the member portal, and you'll receive a direct deposit or check as soon as two business days after approval.