Travelers Insurance is offered by Travelers Company, Inc. This American insurance firm is the second-largest writer of commercial property/casualty insurance in America and the sixth largest author of personal insurance through independent brokers. The company has branches across the country. The Travelers website provides agents with information about the company and its offerings.
Product offerings
Digital transformation is happening in the travel industry, so it's vital to stay current as an agent. Loree Toedman is Travelers' head of direct markets personal insurance. She says, "You need to be ahead of the digital revolution." For example, Millennials are more autonomous and rely more heavily on digital resources. They expect instant gratification because they are always connected to each other and their devices.
Travelers is responding by creating a digital tool called Travelers Agency Locator. Participating agencies will receive a profile page optimized for search engines. This helps increase visibility and search rankings and provides data about visitors to the profile page. To take advantage of this free resource, contact your Travelers account executive and get set up.
Compensation program
Travelers Insurance is a comprehensive program that allows agents to protect clients and their own lives. Travelers offers many innovative solutions to meet the market's changing needs. These include the Missouri Workers' Compensation Assigned Risk Pool. General information is also provided by Travelers to producers and agents, such as rates per class code and other values.
Travelers is the nation’s largest service provider of assigned risk services and one of the largest producers of workers’ compensation insurance. Many states require that workers' compensation insurance be purchased by employers. They also assign risk to Travelers. Travelers provides the same benefits to assign risk customers in most cases as it does to all other workers compensation customers. The portal allows customers and agents to access their policies online.
Digital tools
It is vital to increase the number and quality of your customers. Using digital tools to communicate with them can be a great tool. You can use these digital tools for many purposes, including enticing new customers or asking for referrals. Digital programs are just as effective in bringing new customers into your agency than traditional methods. According to a Texas Tech University study 83% of satisfied customers would recommend their agents to other people, but only 29% actually do.
Claims professionals
For policyholders, claims professionals for travellers insurance agents can speed up and help them resolve their insurance claim faster. There is a dedicated team made up of professionals who are ready and available to help customers with any problem. Their team of over 13,000 claims professionals makes them well-equipped to provide the best service for their policyholders.
Travelers insurance claims investigators are responsible for investigating and resolving all claims. They also have numerous opportunities to progress. Many claim adjusters go on to higher-ranking organizational positions outside of Claim. These positions may require insurance licenses. It is important that job seekers obtain these licenses within three months of being hired. They should also earn continuing education credits to maintain their licenses.